CV of Export customer service / Press officer, journalist , looking for a job of Press comunication, media / medias.enligne-ro.com

Current industry: Food and Beverage

Size of the company: More than 1,000 employees

Current position: Export customer service

Number of years spent at this position: 1-2 years

Number of persons you managed: 0

Annual salary: 30000.00 EUR

Total working experience: 3-5 years

Availability: Immediate availability

Positions: Press officer, journalist, Export customer service,

Industry: Public Relations, Any industry interested in promoting itself though media support,

Desired type of contract: open-ended contract, fixed term contract, Temporary work

Desired working time: Full-time, Study-work program, One-day assignments, Seasonal work, Available on Week-ends

Minimum annual salary desired: 20000.00 / 0.00 EUR

Highest educational level completed: number of years studied and completed with a diploma after highschool : -3

Last diploma : BA Communication Sciences

Current educational level : -3

Other training courses :

Geographical mobility: Country : Albania, Argentina, Australia, Austria, Belgium, Bolivia, Bosnia and Herzegovina, Brazil, Bulgaria, Canada, Cape Verde, Chile, China, Colombia, Costa Rica, Croatia, Cuba, Cyprus, Czech Republic, Denmark, Finland, France, French Polynesia, Germany, Gibraltar, Greece, Guadeloupe, Haiti, Honduras, Hong Kong, Hungary, India, Israel, Italy, Jamaica, Japan, Laos, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Macao, Macedonia, Malaysia, Malta, Mexico, Moldova, Monaco, Mongolia, Nepal, Netherlands, Netherlands Antilles, Norway, Paraguay, Peru, Poland, Portugal, Puerto Rico, Romania, Russia, Singapore, Slovakia, Slovenia, Spain, Sweden, Switzerland, Thailand, United Kingdom, United States, Uruguay, Venezuela, Vietnam

Known Tools / Software/ Methods In the last 4 years I worked in customer service support, in most of the companies I worked with I was the intermediate between customers requests, purchasing department, production planners and forwarders. In Italy-China Chamber of commerce I organized with my colleagues' help the events to promote my company: fairs, fashion shows.

HGV, LGV, special vehicles licences Indesign

Languages English : Fluent
French : Fluent
Italian : Native

Miss Le... M...

....

20132 Milan
Italy

March-July 2011





Nestlé Italy

Export customer service



Milan, Italy





·
Handling Nestlé sweet bakery of Asian customers (China, India, Korea), south
America (Mexico, Brasil) and Israel.

·
Receiving orders directly from the customer or through the sales manager,
check product availability and production calendar in order to organize the
shipment.

·
Optimize the cargo, check shipping
time and take contact with the forwarder
to book the shipment in order to ship the goods in time.





Aug 09- Dec 2010



Endress+Hausser

Export customer service



Milan, Italy





Endress+Hauser leading supplier of measuring instruments and automation solutions for the
industrial process engineering industry



·
Orders’ management of Asia (China, India, Korea, Japan), Germany and
Australia.

·
Answer customers queries via telephone and email, provide a superior
level of customer care (verify projects’ feasibility with Technical, Purchasing
and Logistics Departments).

·
Fix and confirm to the customers a delivery date according to
production’s manager.





Nov-
July 2009



Sorgenia Ltd.

Customer service



Milan, Italy





Sorgenia Italian electricity manufacturer



· Inform
customers on a specific range of Sorgenia services, and make suggestions.

· Answer telephone calls and respond to customers' requests according to
the issue and to the knowledge acquainted during the training course.





Nov
07-Oct 2008



Globe Dragon Technology Ltd.

Junior export manager



Shenzhen, China



Mould & Injection Projects
Management Company



·
Find new sale’s channels to promote the company, and
to develop portfolio European Market
(France, Italy, Switzerland, Spain,
UK).

·
Set goals for moulds injection’s market share and
growth.

·
B2B customer care, follow up the projects, taking care
of customers’ inquiries and needs, solving problems, maintaining international commercial
relations.

·
Organize customers’
schedules in China (transportation, accommodation, translators).


May
- August 2007



China-Italy
Chamber of commerce

Executive assistant



Shenzhen, China



·
Foster the development of Italian
companies operating in China.

·
Contribute to the development of
constructive trade relations between Italy and China.

· Provide operational support to the Italian companies
in the south of China: start up, legal assistance, research of healthy Chinese
companies could meet Italian needs.

· Organize commercial delegations, seminars, networking,
gatherings with local authorities and suppliers
to promote Italy’s image in
China.

· Taking part to International trade shows in China, fund raising activity.
Show Italian Chamber service and increase the number of Italian Chamber’s members.



EDUCATION



Oct.-June 2012



Chinese
classes basic level



Italy-China Foundation, Milan





December 2011



Journalism
classes



Milan





October 2011



Indesign
course



Milan





Sect-October 2011



Press
office classes



Milan





Oct.2009-June 2011



Spanish
classes



Milan





Feb-April 2009



Journalism
classes-Enzo Biagi



Milan





Nov 2007-April 2008



Chinese
classes basic level



Shenzhen University, China





2002-2006



BA
Communication Sciences-Journalism



Pavia





During my academic studies in Communication Sciences I took part to Erasmus
program at Katholieke Universiteit of Leuven, Belgium (2005).

French classes at -Université Paul Valéry di Montpellier III, France
(summer 2000-2001)

First high school year at Boarding School Yemin-Orde, Israel(1995-1996)

Miss Le... M...

....

20132 Milan
Italy

Sought job:Journalist and press officer

Dear
Recruiter,

I
am writing to express my interest in your current opening for journalist or
press officer vacant position.

Having
served in export customer service and organization events for the last four
years, I am confident that I can make a valuable contribution to your
organization’s future projects and initiatives.

I
am curious, multi-tasking and goal oriented person. My résumé
contains additional details regarding my career accomplishments. I would
welcome an opportunity for a personal interview to discuss your organization’s
needs and the results you can expect from me in addressing those needs. And I
thank you in advance for your time and review of my qualifications.

Sincerely,

Lea

Miss Le... M